Privacy Policy

1. Information We Collect

Black & White Salon collects information you provide directly to us, including your name, email address, phone number, and booking preferences. We also automatically collect certain information about your device and usage of our platform.

2. How We Use Your Information

• To process and manage your bookings and appointments
• To send appointment confirmations and reminders via email or WhatsApp
• To track loyalty stamps and reward you with free services
• To manage referrals and apply discounts
• To improve our services and customer experience
• To send promotional offers (you can opt out at any time)

Your data is stored securely on encrypted servers. Payment information is processed through certified payment processors (Stripe/Square) and is never stored on our servers. Staff bank and payment details are accessible only to authorized admin personnel.

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze platform usage. You can control cookies through your browser settings.

5. Your Rights

• Access, update, or delete your personal information
• Opt out of marketing communications
• Request a copy of your data
• Withdraw consent for data processing

6. Third-Party Services

We integrate with third-party services including Google Calendar, Stripe/Square, WhatsApp Business, and Instagram. These services have their own privacy policies, and we encourage you to review them.

7. Contact Us

If you have questions about this Privacy Policy or your data, please contact us: